This negatively affected the casino's Basic safety Index. Sadly, over the resolution on the grievance, in advance of withdrawing all winnings, the player played her remaining balance all the way down to zero. As a consequence of this rationale, the player's criticism was rejected.
The participant from Portugal is encountering troubles withdrawing his winnings resulting from ongoing verification on the payment process. We rejected the complaint since the player did not respond to our messages and queries.
Casinos that has a Down below typical Security Index generally have an unfavorable ratio of their amount of holiday makers to appropriate issues submitted by players. It signifies that this casino has almost certainly handled some gamers unfairly up to now. Submitted: 08 Jan 2020
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Casinos having a Underneath typical Basic safety Index ordinarily have an unfavorable ratio of their variety of tourists to suitable complaints submitted by players. It signifies that this casino has likely handled some players unfairly in past times. Submitted: 26 May 2023
The bare minimum withdrawal total for the majority of techniques is €ten, but for those who’re using a bank transfer It will likely be €fifty. The utmost withdrawal volume is done with a weekly basis and it will depend on your loyalty tier.
The participant from Portugal is questioning the amount of files which happen to be expected for KYC verification. check here Participant’s criticism is solved correctly.
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Daniela’s withdrawal is pending for in excess of 10 times and she doesn’t know why she hasn’t acquired The cash from your casino. She's not able to talk to the casino and she or he seeks assist.